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Preparing for Your Test: A Step-by-Step Guide

Congratulations on choosing to take your test with online proctoring! You're getting closer to achieving your language certification. Here is a quick guide explaining the steps you need to take to prepare for your exam.

Preparation is key to a stress-free experience, so make sure you review these guidelines before your test day.

Click on the steps and read the information below about how to prepare for your exam.


Download ExamShield

Download the ExamShield application on both your computer AND mobile device, at least 24 hours before your exam.


Download the ExamShield desktop app

Download ExamShield

Download the ExamShield desktop app on the desktop or laptop you intend to use on test day. Ensure your computer meets the minimum requirements by checking the specifications in the “About” section of your computer’s settings:

  • Operating system: Windows 11, Windows 10 (Windows 10S and Windows 11S are not supported) or macOS High Sierra (10.13) onwards.
  • Dual-core 2.4GHz CPU or faster with 4GB of RAM.

It’s important to have the right computer hardware and software to avoid potential problems during the running of the exam.

Install ExamShield on macOS

Latest Version Updates:

2024/09/24

Version: 4.9.2

Publisher: PeopleCert

Monthly ExamShield updates release;

validate your compatibility prior to exam.

Install the ExamShield desktop app on Windows
Windows Microsoft Store

Or you can download ExamShield here

Latest Version Updates:

2024/09/25

Version: 6.9.9033.19061

Publisher: PeopleCert

Monthly ExamShield updates release;

validate your compatibility prior to exam.

Download the ExamShield mobile app

Download ExamShield
Scan the QR code to download the ExamShield app on your smartphone. Make sure your smartphone has a working camera and can connect to a Wi-Fi location.

 


Use of ExamShield desktop app

  • Avoid using a work computer unless IT sets it up before the exam, as restrictions may interfere with ExamShield.
  • If a work computer is your only option, share the following with your IT department to allow ExamShield access through the Firewall and VPN.
  • If the ExamShield app asks for a Candidate Number and Exam PIN instead of your email and password, uninstall it, whitelist it on your firewall/antivirus, and reinstall it from here or the Microsoft Store.
  • Ensure your computer runs the latest Windows version (Windows 11 or later); if not, install Webview 2.
  • If any issues persist in set-up, please contact our customer services

What else you’ll need

  • A wired headset (headphones with a built-in microphone). Bluetooth headsets and in-ear headphones/earphones/ earbuds with an in-line microphone are not allowed.
  • Keyboard and mouse (or another pointing device).
  • A single web camera which you can rotate 360 degrees.

Do you want more technical information?

This document provides a brief technical overview of ExamShield and elevated rights upon installation.

download icon Download Technical PDF

On your test day

To be stress-free on your exam day, it is important to prepare properly.

Get your passport ready

  • Υour passport must be valid and not past the expiry date.
  • Before your test check that your personal details and passport number stored in your LANGUAGECERT candidate profile exactly matches what is listed on your passport.
  • You will be required to scan and upload your passport using your smartphone.
  • You will be required to present your passport through your laptop camera to the proctor before the test.

Set-up your smartphone for your exam

Fully charge your phone’s battery (min. 70% required).

Activate ‘Do not disturb’ mode on your phone to prevent calls and notifications during the exam.

Open the ExamShield Mobile App and allow permissions (Camera, Microphone) – (For downloading, see Step 1; Download ExamShield).

Position your smartphone against a sturdy object (e.g. Mug or Bottle) on your desk or close by approximately 30-40cm away facing your desktop or laptop screen and keyboard. The Proctor will advise you during onboarding if any adjustments are required.


About the system compatibility check

Upon downloading ExamShield, a compatibility test will be performed automatically to check:

  • The system integrity and compliance of your device.
  • Audio quality.
  • Camera / video quality.
  • Internet connection to ensure your connection satisfies minimum requirements.

 


Choose the right space

Make sure to choose the right room before starting your test to avoid needing to find an alternative solution at the last minute.


Your exam room

Your exam room must meet the following requirements to ensure a secure environment:

  • It must be private (open spaces are not permitted).
  • It must have a door that can be closed and is visible through your webcam.
  • There must be enough light for the proctor to see you clearly at all times during the exam. The light should not be directed towards the webcam.
  • You must be alone in the room.

Clean desk policy

  • You may only have a sheet of paper and a pencil. No notes, manuals, whiteboards, or similar items are allowed.
  • Besides the smartphone for the ExamShield app and your test computer/laptop, no extra devices like headphones, smartwatches, monitors, or cameras are permitted.

Test onboarding

Make sure to log in to your test at least 10 minutes before the start time to complete your onboarding stress-free.


Perform the system compatibility check

Even if you’ve already done the compatibility test, repeat it to account for app updates or changes to your device. The test will check:

  • System integrity and compliance
  • Audio and camera quality

Before you start your exam, save your work and exit any programs, such as AnyDesk, Skype, and MS Teams, that could disrupt the running of ExamShield.

Avoid taking the exam at work if your network uses a firewall or VPN. If necessary, share this guidance with your IT department for setup.


Self-Onboarding

The ExamShield platform will guide you through the self-onboarding process. You will need to:

  • Accept the Non-Disclosure Agreement.
  • Read the test instructions.
  • View a short tutorial to familiarise yourself with the exam process.
  • Check all the test rules and confirm that you have read and approved them.
  • Scan your passport by either taking a picture with your smartphone or uploading an image file when prompted.
  • Log in to the ExamShield mobile app with the credentials you used for the desktop app.

Connect to your proctor

After you complete your self-onboarding, you will be connected to your online proctor or speaking interlocutor who may require some basic checks of your test environment and ID before inviting you to start your test.

During your test

The LANGUAGECERT Online Proctor or Speaking Interlocutor will guide you through the test process and ensure your experience is comfortable, secure, and stress-free:

  • They will observe you in a non-intrusive way throughout the entire exam and be available if you need any help.
  • If contact is lost, you can reach the Proctor by talking to them directly or typing in the chat box.
  • If communication cannot be established, the Proctor will attempt to email or call you on the contact number provided in your PeopleCert Account to inform you of the next steps you need to take.
Your complete LanguageCert Guidelines can be downloaded here!
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