Multiple choice

Candidates read a text or listen to a recording and answer questions. Each question has three or four options, only one is correct.

Cloze

Candidates must complete gaps in a text using words or phrases.

Gapped sentences

Candidates complete gaps in sentences by choosing the correct word from four multiple choice options.

Statement of Result (SoR) & e-certificate are sent by email or through the Test Centre;

• 2 business days for computer-based adaptive exams.
• 2 business days for Online exams
• 5 business days for paper-based exams

Digital badges are available on the same day as results.

Hard-copy certificates are sent either to the candidate or to the Test Centre shortly after results are released.

Test Reports displaying the candidate’s overall score, as well as a breakdown of scores for each skill are released upon completing the exam.

Candidates sitting the computer-based exam with a score between 0 and 9 will receive a provisional result of 0.

CEFR A1

• Can understand simple phone messages.
• Can follow short simple written instructions especially if they contain pictures.
• Can pass on simple messages of a routine kind.
• Can write a simple routine request to a colleague.
  
  

CEFR A2

• Can use the telephone for simple messages.
• Can state and understand simple messages or instructions.
• Can deal with clients by asking and responding to simple questions.
• Can write simple messages and letters following a standard model.

CEFR B1

• Can use the telephone for routine messages (e.g. arrangements for a meeting).
• Can understand routine letters and information about familiar products or services.
• Can deal with clients on routine matters (e.g. taking orders) and engage in limited conversation (e.g. talking about personal interests).
• Can write factual messages and routine letters, if work is checked.
  
  

CEFR B2

• Can use the telephone with good understanding.
• Can understand most reports and non-routine letters, with dictionary help.
• Can deal with clients and resolve most problems in their own field.
• Can write more complex messages and non-routine factual letters, if work is checked.
  
  
  

CEFR C1

• Can use the telephone for most purposes.
• Can understand quickly most letters and documents, with some dictionary help.
• Can deal with clients effectively, handling matters outside their own field.
• Can write most letters and reports with few errors

CEFR C2

• Can use the telephone persuasively and effectively.
• Can understand all but the most specialised letters and documents.
• Can put points persuasively when dealing with clients, and speak effectively and at length in meetings.
• Can write most kinds of letters and reports and take dictation on non-routine matters.

Download

• Practice Paper 1 for the Paper-based test
• Answer Sheet for the Paper-based test
• Handbook for Candidates (English version)
• Handbook for Candidates (Spanish version)
• Listening & Reading Computer-based Guide for Candidates (English version)
• Listening & Reading Computer-based Guide for Candidates (Spanish version)